ecommerce
Stories tagged ecommerce.
Instacart Launches White-Label Cart Assistant and Clementine AI Shopping Tool
Source signal: Instacart launches custom AI assistants for retailers, and its own
Brands Rework Holiday Return Policies as Q4 Refund Wave Approaches
Retailers are rolling out temporary holiday return policies to handle the seasonal spike in refunds and exchanges, with roughly 17% of holiday sales expected to come back, according to new industry survey data.
Consumers Trust AI to Search but Not to Shop, Mintel Report Finds
A Mintel report finds shoppers are comfortable using artificial intelligence to search, compare and simplify purchase decisions, but far less willing to let it act on their behalf and complete the transaction. The trust gap persists even as brands keep spending on agentic AI.
TikTok Shop's Next Breakout Beauty Brands: Phofay and Crowned Skin Lead Growth List
Charm.io analysis spots 10 fast-rising beauty brands on TikTok Shop, with Phofay and Crowned Skin among those reaching six- and seven-figure monthly sales.
Mango tops UK fashion returns policy ranking
A new ranking places Mango as the UK's most returns-friendly fashion retailer, thanks to its 30-day returns window, free drop-off and in-store options, and low-cost home collection. ASOS follows in second place with a score of 75/100.
FTC and 22 States Sue Amazon Over Alleged Secret Ad Surcharge Scheme
The Federal Trade Commission and 22 states have sued Amazon, accusing the company of secretly raising advertising prices for over a million businesses through its online ad auctions.
YouTube expands shopping affiliate program with Amazon product tagging for creators
YouTube is adding Amazon’s catalog to its Shopping affiliate program, letting eligible U.S. creators tag products across videos and earn commissions on sales.
AI Streamlines Beauty’s Direct-to-Consumer Tech Stack
Generative AI is helping direct-to-consumer beauty brands shrink their technology stacks, speed up website development and operate with leaner teams.
Stanley 1913 Reworks Content for AI Search Visibility
Stanley 1913 is shifting from hack-driven SEO tactics to a long-term content strategy designed for AI search engines, adding FAQs and usage guides to answer real consumer questions.
TikTok Shop Wins Over High-Ticket Home and Lifestyle Brands
TikTok Shop is increasingly attracting higher-priced home and lifestyle brands as consumer trust and logistics improve, signaling a shift from impulse buys to larger purchases.
Walmart Connect Introduces Negative Keywords for Sponsored Products
Walmart's advertising arm now lets brands block their ads from certain search terms, a shift aimed at giving marketers more control over budget efficiency.
OpenAI Trials Product Carousel Ads on ChatGPT
OpenAI is testing a product carousel ad format in ChatGPT, allowing multiple products to appear side-by-side in a single ad placement at the bottom of conversations.
EU Ends Duty-Free E-Commerce Imports, Shifting Customs Liability to Merchants
As of July 1, all parcels entering the European Union are subject to customs duties, ending the de minimis exemption for low-value goods. Merchants now bear the legal responsibility for duty payments, impacting cross-border e-commerce operations.
Cavu unifies three travel-tech platforms under single brand
Cavu, the travel technology company owned by Manchester Airports Group (MAG), has rebranded its ecommerce, distribution and lounge platforms under one identity to simplify its offering to clients.
Michaels' AI Assistant Doubles Conversion Rate with Google Gemini
Michaels reports that its Google Gemini-powered shopping assistant, Ask Mike, has achieved a conversion rate more than double that of traditional search since its quiet launch in May.
Ikea's Parent Ingka Group Sells Eight Former Retail Sites in China
Ingka Group, Ikea's parent company, has hired JLL to sell eight former retail properties in mainland China, marking its largest asset disposal in nearly 30 years in the market.
AI-Driven Commerce Reshapes China's Beauty Market, Says Yaso Co-Founder
Adam Knight, co-founder of Yaso, advises beauty brands to adopt an AI-first approach as China's market shifts away from legacy retail routes, with AI integration far ahead of the West.
Livestream Shopping Evolves Into Core Retail Channel in Southeast Asia
Livestream commerce has evolved from a marketing experiment into a distinct retail channel in Southeast Asia, with brands building dedicated teams and creator partnerships to drive long-term sales.
Hong Kong retail sales rise 7.9% in May, online spending surges 33.1%
Hong Kong's retail sales grew 7.9% year on year to HK$33.8 billion in May, with online sales accounting for 10.1% of the total, according to the Census & Statistics Department.
John Lewis Partnership Taps Kevel for On-Site Retail Media Network
The John Lewis Partnership has appointed media technology firm Kevel to power its on-site retail communications network across both John Lewis department stores and Waitrose supermarket websites.
Amazon Prime Day Sales Rose 9% to $26.4 Billion Amid Inflation
US shoppers spent $26.4 billion during Amazon's Prime Day event from June 23-26, a 9% increase from last year, as inflation drove demand for deals on essentials and electronics, according to Adobe Analytics.
German Regulator Probes Zalando Over Undisclosed Shareholder Stake
Zalando is under investigation by Germany's financial regulator for failing to disclose in its annual report that its largest shareholder also held a stake in a company the e-commerce giant acquired last year.