retail technology
Stories tagged retail technology.
Agentic Commerce Moves to the Center of Black Friday Cyber Monday Prep
E-commerce brands are being urged to treat Black Friday and Cyber Monday readiness as a year-round infrastructure project, pairing AI-powered storefronts with backend systems that can carry an order through delivery and returns.
Retailers Face Growing Scrutiny Over AI-Driven Dynamic Pricing
Consumer concerns are mounting over retailers using customer data to set dynamic prices, with recent scrutiny focusing on McDonald's AI pricing recommendations and other retail practices.
Retail Tech Speeds Delivery but Rivals Catch Up Fast, Squeezing Margins
Retail technology can drive rapid growth while simultaneously eroding margins once competitors copy the same capabilities, Flying Fish Lab founder Mário Braz de Matos told the Retail Asia Summit 2026 in Singapore.
Walmart to Expand Scintilla Data Platform With Marketplace Data and New AI Tools
Walmart Data Ventures unveiled a slate of upgrades coming to Scintilla next year, led by marketplace data access and a deeper version of its Marty AI agent.
Consumers Trust AI to Search but Not to Shop, Mintel Report Finds
A Mintel report finds shoppers are comfortable using artificial intelligence to search, compare and simplify purchase decisions, but far less willing to let it act on their behalf and complete the transaction. The trust gap persists even as brands keep spending on agentic AI.
UK retailers overstate unified commerce success as customer complaints persist
UK retailers are more confident than their customers about unified commerce success, as new research from Visualsoft reveals that 40% still receive complaints about inconsistent experiences.
Walmart Brings Scintilla Data Platform to Sam’s Club Merchants
Walmart will expand its Scintilla first-party customer data platform to Sam’s Club in the U.S. next year, giving merchants and suppliers deeper insights into member behavior.
Walmart to Accept Apple Pay and Google Pay at U.S. Stores
Walmart will begin accepting Apple Pay and Google Pay at select locations starting Aug. 24, with a full U.S. rollout by the end of 2026.
Target Unveils Proxima Digital-Twin Platform to Boost Inventory Availability
Source signal: Target builds digital-twin platform to improve inventory availability
Agentic AI Set to Reshape Consumer Shopping Journey by 2030
Agentic commerce is moving from theory to practice as tech giants embed AI agents into search and checkout. By 2030, such agents could drive 15–25% of US e-commerce, according to Bain & Company.