retail technology
Stories tagged retail technology.
Consumers Trust AI to Search but Not to Shop, Mintel Report Finds
A Mintel report finds shoppers are comfortable using artificial intelligence to search, compare and simplify purchase decisions, but far less willing to let it act on their behalf and complete the transaction. The trust gap persists even as brands keep spending on agentic AI.
UK retailers overstate unified commerce success as customer complaints persist
UK retailers are more confident than their customers about unified commerce success, as new research from Visualsoft reveals that 40% still receive complaints about inconsistent experiences.
Walmart Brings Scintilla Data Platform to Sam’s Club Merchants
Walmart will expand its Scintilla first-party customer data platform to Sam’s Club in the U.S. next year, giving merchants and suppliers deeper insights into member behavior.
Walmart to Accept Apple Pay and Google Pay at U.S. Stores
Walmart will begin accepting Apple Pay and Google Pay at select locations starting Aug. 24, with a full U.S. rollout by the end of 2026.
Target Unveils Proxima Digital-Twin Platform to Boost Inventory Availability
Source signal: Target builds digital-twin platform to improve inventory availability
Agentic AI Set to Reshape Consumer Shopping Journey by 2030
Agentic commerce is moving from theory to practice as tech giants embed AI agents into search and checkout. By 2030, such agents could drive 15–25% of US e-commerce, according to Bain & Company.