airlines
Stories tagged airlines.
IAG Proves AI Value Inside One Airline Before Group-Wide Rollout
International Airlines Group starts AI programs at a single carrier, establishes a baseline and only then expands across its brands, according to chief AI scientist Ben Dias.
Travel Coverage Reframed Around the 'Next Dollar' That Shapes Trip Costs
A travel-business publication is shifting its lens from traveler spending after the fact to the capital-allocation decisions that come first, arguing those choices determine routes, resorts, booking control and ultimately trip prices.
American Airlines Flags Capacity Cuts if Fuel Prices Stay Elevated
American Airlines CEO Robert Isom said the carrier could make capacity "trade-offs" if fuel costs remain high long-term, pointing to slower growth in 2027.
AI Agents Could Turn Time Between Trips Into Revenue Channel
Airlines and travel companies are deploying AI agents that remember customer context across journeys, potentially turning service moments into direct bookings and loyalty.
Banks and Credit Cards Now Lead Travel Loyalty, Survey Finds
New research shows credit card programs now top traveler loyalty rankings, beating hotels, airlines and online travel agencies.
Airlines Push Long-Haul Route Boundaries With New City Pairings
Carriers are deploying efficient widebody jets on new long-haul routes to Sapporo, Melbourne, Riyadh, and Las Vegas, betting that demand will stretch to markets once seen as niche.