Tag
loyalty programs
Stories tagged loyalty programs.
Agentic AI Set to Reshape Consumer Shopping Journey by 2030
Agentic commerce is moving from theory to practice as tech giants embed AI agents into search and checkout. By 2030, such agents could drive 15–25% of US e-commerce, according to Bain & Company.
Singapore optical retailers pivot to eye care services as price competition intensifies
Singapore's optical retailers are shifting their focus from selling spectacles to providing professional eye care services, leveraging loyalty programs and AI-driven engagement to build repeat business as price competition rises.
Rewarded First-Time Shoppers 18% More Likely to Repurchase, Study Finds
New research from Bain & Company and Fetch Rewards shows that consumers who use a reward on their first purchase are 18% more likely to buy again within two quarters, and spend 28.4% more than those who don't.