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loyalty programs

Stories tagged loyalty programs.

Retail / news / en

Singapore optical retailers pivot to eye care services as price competition intensifies

Singapore's optical retailers are shifting their focus from selling spectacles to providing professional eye care services, leveraging loyalty programs and AI-driven engagement to build repeat business as price competition rises.

optical retaileye careSingaporeloyalty programsAI engagementprice competition
Retail / news brief / en

Rewarded First-Time Shoppers 18% More Likely to Repurchase, Study Finds

New research from Bain & Company and Fetch Rewards shows that consumers who use a reward on their first purchase are 18% more likely to buy again within two quarters, and spend 28.4% more than those who don't.

loyalty programscustomer retentionretail analyticsconsumer spendingrewards