Tag
customer loyalty
Stories tagged customer loyalty.
AI Agents Could Turn Time Between Trips Into Revenue Channel
Airlines and travel companies are deploying AI agents that remember customer context across journeys, potentially turning service moments into direct bookings and loyalty.
Pomelo operator KCG turns clothing donations into loyalty driver
PT Kurnia Ciptamoda Gemilang, which runs fashion brand Pomelo in Indonesia, collected 231 kilos of clothing in the first month of a store-based reuse and recycling programme aimed at environmentally aware younger shoppers.